Shipping Policy

Orders are processed within 1–2 business days.

Standard Shipping (US): 8–12 business days. Free shipping on all orders.

Tracking information will be sent by email once your order ships. Please allow 24–48 hours for tracking to update.

Returns & Refunds

We offer a 30-day return policy from the date of delivery. Items must be unused and in their original packaging. Customers are responsible for return shipping unless the item arrives damaged or incorrect.

Lost or Delayed Packages

If your package is lost or delayed, contact us within 7 days of the latest tracking update.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

Contact

For any questions, contact info@geranaux.com